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An experiment Company Customer Service.

#141 User is offline   Darthdoug 

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Posted 02 August 2012 - 10:19 AM

Personal opinion just on the emails:

MacDev gave you what you asked for, and not a lot more. A solid response.

PE gave you what you asked for with a ton of details. A GREAT response and shows commitment to customer service especially given how quick it was.

Dye... well Dye didn't give you what you wanted so far.
Doug

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#142 User is offline   tripp 

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Posted 02 August 2012 - 05:48 PM

btw, i realized something when i was at my field today
the POPS ASA is made in taiwan

why would PE pay to manufacture parts in 2 different places?
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#143 User is online   bigx 

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Posted 02 August 2012 - 06:00 PM

huuumm interesting.
Come for my guns and I will gladly give you my bullets.

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#144 User is offline   mikehuff24 

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Posted 03 August 2012 - 08:33 AM

I bought a DM12,Nt11, throttle and a bunch of other stuff from Dye and ive contacted CS numerous times and always had pleasant quick replies...but considering Dye is all about throwing their proclaimed awesomness all in everyones face, im completely shocked they didnt jump all over this shit.

#145 User is online   bigx 

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Posted 03 August 2012 - 10:28 AM

View Postmikehuff24, on 03 August 2012 - 08:33 AM, said:

I bought a DM12,Nt11, throttle and a bunch of other stuff from Dye and ive contacted CS numerous times and always had pleasant quick replies...but considering Dye is all about throwing their proclaimed awesomness all in everyones face, im completely shocked they didnt jump all over this shit.


Very disappointed three days no response.
Come for my guns and I will gladly give you my bullets.

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#146 User is offline   mikehuff24 

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Posted 03 August 2012 - 11:18 AM

Very disappointed three days no response.


Yeah i understand where your comin from i would be for sure

This post has been edited by mikehuff24: 03 August 2012 - 11:18 AM


#147 User is offline   Schuppert3 

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Posted 03 August 2012 - 11:28 AM

Calling always works better than email. I have contacted dye numerous times through the phone. I do that with every company i just dont see the point in waiting on an email when i can call and have an answer in minutes.

TechPB-Mike, on 06 August 2011 - 07:15 PM, said:

yea I kept seeing banner ads for asianbeaver.com until I cleared my cache

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#148 User is offline   GuyGrim 

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Posted 03 August 2012 - 01:13 PM

View Postspeedballer001, on 31 July 2012 - 05:42 PM, said:

yes it did


You gotta keep your head on a swivel when your in a vicious cock-fight. I am proud of you boys.

#149 User is offline   Goldkiller 

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Posted 03 August 2012 - 01:38 PM

Ok, I wanna toss my $.02 in here, because a couple posts were just idiotic by uninformed people who don't know what they're talking about, dunno if anyone has called them out on it yet, but I didn't wanna read through all 8 pages post by post:

1) For whoever the hell thought that eclipse guns frames bend easier than everything else, meaning bad quality, you sir are dumb. PE frames are designed to bend in a bad dive or collision rather than not bend and injure the player, this was meant for the safety of the player. PE frames are designed to be easily replaceable for this reason, not poor design. (this statement from you makes me wonder if you have ever owned a PE gun)

2) Geo 3's brand new out of the box do shoot 9 pods and a hopper. I know this for a fact, I have a Geo3 that I played with for the first time this past weekend when I practiced with Vicious. In a rough test, I filled the gun to 4k (all the compressors only fill at 4k at that field) and played until I ran out of air, I got 10 pods and a hopper, and felt I could get a 11th out of it. It's a rough test I know, but when you're practicing with a professional team there's not much time for an efficiency test.

This post has been edited by Goldkiller: 03 August 2012 - 02:03 PM

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View PostTechPB-Mike, on 17 June 2011 - 05:46 PM, said:

bitches tryin' to hit my goggle cam


#150 User is offline   Woodyballer29 

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Posted 03 August 2012 - 01:43 PM

View PostGoldkiller, on 03 August 2012 - 01:38 PM, said:

Ok, I wanna toss my $.02 in here, because a couple posts were just idiotic by uninformed people who don't know what they're talking about, dunno if anyone has called them out on it yet, but I didn't wanna read through all 8 pages post by post:

1) For whoever the hell thought that eclipse guns frames bend easier than everything else, meaning bad quality, you sir are dumb. PE frames are designed to bend in a bad dive or collision rather than not bend and injure the player, this was meant for the safety of the player. PE frames are designed to be easily replaceable for this reason, not poor design. (this statement from you makes me wonder if you have ever owned a PE gun)

2) Geo 3's brand new out of the box do shoot 9 pods and a hopper. I know this for a fact, I have a Geo3 that I played with for the first time this past weekend when I practiced with Vicious. In a rough test, I filled the gun to 4k (all the compressors only fill at 4k at that field) and played until I ran out of air, I got 10 pods and a hopper, and felt I could get a 11th out of it. It's a rough test I know, but when you're practicing with a professional team there's not much time for an efficiency test.

also to the OP if you would like a Geo3, I'm planning on selling the one I have in a couple weeks, for roughly $75-$100 off, if you're interested.


Well that's good then :) the efficiency tests that I have seen have not come close to that, the closest is 8.8 pods. (I took the shot count then divided it by 140.)When you were reloading did you get all of the paint in the hopper, and not half of it spilling out?

This post has been edited by Woodyballer29: 03 August 2012 - 01:50 PM

I have and I always will be a Christian Baller.
My setup: Because I'm a bad*** Tippmann 98 custom with a shake and bake and two 20oz C02 tanks. Be jelly!

#151 User is offline   Goldkiller 

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Posted 03 August 2012 - 01:45 PM

View Postmikehuff24, on 03 August 2012 - 08:33 AM, said:

I bought a DM12,Nt11, throttle and a bunch of other stuff from Dye and ive contacted CS numerous times and always had pleasant quick replies...but considering Dye is all about throwing their proclaimed awesomness all in everyones face, im completely shocked they didnt jump all over this shit.


If you wanna see some funny shit, go to an event, go into the empire tent and say that a dye product can do something and ask if an empire product of the same kind can do the same thing, and watch the representative go on a 10 minute rant about dye. Friggen hilarious.

I did that at LL4 asking if I could use plexus on my empire lenses because I used it on my old dye lenses before I bought empire, and nobody would give me a straight answer, they were telling me water only blah blah, as soon as I said that the empire tech went on a 10 minute rant about dye and said that plexus will work fine on the outside of empire lenses. LOL

View PostWoodyballer29, on 03 August 2012 - 01:43 PM, said:

View PostGoldkiller, on 03 August 2012 - 01:38 PM, said:

Ok, I wanna toss my $.02 in here, because a couple posts were just idiotic by uninformed people who don't know what they're talking about, dunno if anyone has called them out on it yet, but I didn't wanna read through all 8 pages post by post:

1) For whoever the hell thought that eclipse guns frames bend easier than everything else, meaning bad quality, you sir are dumb. PE frames are designed to bend in a bad dive or collision rather than not bend and injure the player, this was meant for the safety of the player. PE frames are designed to be easily replaceable for this reason, not poor design. (this statement from you makes me wonder if you have ever owned a PE gun)

2) Geo 3's brand new out of the box do shoot 9 pods and a hopper. I know this for a fact, I have a Geo3 that I played with for the first time this past weekend when I practiced with Vicious. In a rough test, I filled the gun to 4k (all the compressors only fill at 4k at that field) and played until I ran out of air, I got 10 pods and a hopper, and felt I could get a 11th out of it. It's a rough test I know, but when you're practicing with a professional team there's not much time for an efficiency test.



Well that's goof then :) the efficiency tests that I have seen have not come close to that, the closest is 8.8 pods. (I took the shot count then divided it by 140.)When you were reloading did you get all of the paint in the hopper, and not half of it spilling out?


Every pod, we were running a lot of breakout drills, so we had time to reload between breaks, we didn't have to reload during the breaks, so I never missed.

Also, 5 of the vicious guys were running Geo3's and were testing the efficiency and they were getting 9 pods and a hopper for the most part.

This post has been edited by Goldkiller: 03 August 2012 - 02:03 PM

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View PostTechPB-Mike, on 17 June 2011 - 05:46 PM, said:

bitches tryin' to hit my goggle cam


#152 User is offline   Woodyballer29 

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Posted 03 August 2012 - 01:49 PM

View PostGoldkiller, on 03 August 2012 - 01:45 PM, said:


Every pod, we were running a lot of breakout drills, so we had time to reload between breaks, we didn't have to reload during the breaks, so I never missed.

Also, 5 of the vicious guys were running Geo3's and were testing the efficiency and they were getting 9 pods and a hopper for the most part.


Huh that's weird.
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#153 User is offline   spisla 

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Posted 03 August 2012 - 01:53 PM

View Posttripp, on 02 August 2012 - 05:48 PM, said:

btw, i realized something when i was at my field today
the POPS ASA is made in taiwan

why would PE pay to manufacture parts in 2 different places?

I'm going to say this and that's it: Are you really bringing this up again? No one cares, really. Companies will tell little lies, Why does it matter if they lied about where it was manufactured? Just really, stop, it's sad how hard you're trying right now...
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View Post-ORaNGe-, on 03 August 2011 - 05:33 PM, said:

If you see someone pulling that here hit the report button and I'll teabag them =)

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#154 User is offline   Goldkiller 

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Posted 03 August 2012 - 01:57 PM

View Postspisla, on 03 August 2012 - 01:53 PM, said:

View Posttripp, on 02 August 2012 - 05:48 PM, said:

btw, i realized something when i was at my field today
the POPS ASA is made in taiwan

why would PE pay to manufacture parts in 2 different places?

I'm going to say this and that's it: Are you really bringing this up again? No one cares, really. Companies will tell little lies, Why does it matter if they lied about where it was manufactured? Just really, stop, it's sad how hard you're trying right now...


Spisla you're killin me right now lol, becuase that's exactly what I'm thinking when I read that guys posts, he just won't give up lol!

This post has been edited by Goldkiller: 03 August 2012 - 01:57 PM

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View PostTechPB-Mike, on 17 June 2011 - 05:46 PM, said:

bitches tryin' to hit my goggle cam


#155 User is offline   Sme11thegl0ve 

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Posted 03 August 2012 - 02:01 PM

Honestly, when it comes to high end guns they are all pretty damn similar. Pretty much all of them have good customer service and they all shoot great. You're going to get a bunch of fanboys saying oh Eclipse is teh best or Dye is HaXXORS! I've shot pretty much every high end gun in existence and they all do the job. Get whatever you think looks nicer and go have fun

This post has been edited by Sme11thegl0ve: 03 August 2012 - 02:02 PM


#156 User is offline   spisla 

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Posted 03 August 2012 - 02:02 PM

View PostGoldkiller, on 03 August 2012 - 01:57 PM, said:

View Postspisla, on 03 August 2012 - 01:53 PM, said:

View Posttripp, on 02 August 2012 - 05:48 PM, said:

btw, i realized something when i was at my field today
the POPS ASA is made in taiwan

why would PE pay to manufacture parts in 2 different places?

I'm going to say this and that's it: Are you really bringing this up again? No one cares, really. Companies will tell little lies, Why does it matter if they lied about where it was manufactured? Just really, stop, it's sad how hard you're trying right now...


Spisla you're killin me right now lol, becuase that's exactly what I'm thinking when I read that guys posts, he just won't give up lol!

I like you, not because you agree with me, but because you're one of the few people that doesn't mess up the spelling on my name :D :P
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View Post-ORaNGe-, on 03 August 2011 - 05:33 PM, said:

If you see someone pulling that here hit the report button and I'll teabag them =)

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#157 User is offline   MaxFishr 

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Posted 03 August 2012 - 02:06 PM

Spilsa





:dodgy:

#158 User is online   bigx 

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Posted 03 August 2012 - 02:08 PM

IM BUYING ECLIPSE CANT DECIDE BETWEEN THE GEO 3 OR A CSL.

Previously all I have ever owned are the odd assortment of Eteks and Egos and an Ion here and there.




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#159 User is offline   Woodyballer29 

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Posted 03 August 2012 - 02:10 PM

I would say Geo 3.
I have and I always will be a Christian Baller.
My setup: Because I'm a bad*** Tippmann 98 custom with a shake and bake and two 20oz C02 tanks. Be jelly!

#160 User is online   LUXOR54 

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Posted 03 August 2012 - 02:10 PM

poppet vs. spool
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