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#1 Groove269

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Posted 06 May 2012 - 12:36 PM

My hp desktop is stuck on hp boot screen, worked fine last night. Help!

#2 Stix

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Posted 06 May 2012 - 02:41 PM

Which boot screen? There's 2, the POST Screen, which usually has the HP Logo or the Windows Boot Screen.
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#3 Blade of grass

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Posted 06 May 2012 - 03:05 PM

my assumption is that you mean the POST boot-screen.
Did you try re-strating the computer? POST problems have a nack of happening one, and than going away.
but if that doesnt work, id suggest opening up your computer case and checking every connection (making sure they are completely plugged in)seeing as a hang is a hardware problem.
if that doesnt help, then it maybe be something more serious. how old is the computer?

Some problems that may cause POST hangs are;

failing power supplies (things that change AC electricity to DC for your computer to use)
failing/broken/lose/defective heatsinks for the CPU (CPU is over heating or has been damaged by being overheated)
failing/broken HDDs

stuff that possible to cause but rarely causes;

failing DVD drive - yes this can cause your computer to hang
damaged by power surge or spike because it was unprotected - everything, yes, everything thats connected to the computer should be on a power bar with surge/spike protection. because the electricity could go threw the printer to computer USB, or from the router to computer Cat5 etc.

what might be easiest is to take it to a shop and get them to fix it, or get a trusted friend to fix it.

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#4 Groove269

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Posted 06 May 2012 - 03:12 PM

my assumption is that you mean the POST boot-screen.
Did you try re-strating the computer? POST problems have a nack of happening one, and than going away.
but if that doesnt work, id suggest opening up your computer case and checking every connection (making sure they are completely plugged in)seeing as a hang is a hardware problem.
if that doesnt help, then it maybe be something more serious. how old is the computer?

Some problems that may cause POST hangs are;

failing power supplies (things that change AC electricity to DC for your computer to use)
failing/broken/lose/defective heatsinks for the CPU (CPU is over heating or has been damaged by being overheated)
failing/broken HDDs

stuff that possible to cause but rarely causes;

failing DVD drive - yes this can cause your computer to hang
damaged by power surge or spike because it was unprotected - everything, yes, everything thats connected to the computer should be on a power bar with surge/spike protection. because the electricity could go threw the printer to computer USB, or from the router to computer Cat5 etc.

what might be easiest is to take it to a shop and get them to fix it, or get a trusted friend to fix it.






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