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Premium Membership Problem


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#1 UV Halo

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Posted 01 August 2012 - 10:12 AM

Slinky is already aware of the following. I'm posting for increased visibility, in case there's another admin who can assist me.

On the 3rd of July, I received a bill for my Premium Membership, even though I had volunteerily renewed my membership via paypal (I can PM the transaction ID) in November of 2011.

Since the 27th (at least that's when I noticed it), I can no longer access the member's area.

#2 slinkyaroo

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Posted 02 August 2012 - 07:47 PM

Can you pm me the invoice please.

#3 UV Halo

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Posted 03 August 2012 - 12:52 AM

Can you pm me the invoice please.



If you're referring to the bill I received, I no longer have it. If you're referring to the email receipt I got from paypal, or the transactions details page, I'm not sure how I can forward an email or attach a PDF to a PM.

Please advise.

Thanks!

#4 UV Halo

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Posted 11 August 2012 - 12:56 AM

Another week gone by without the Player's Club access that I paid for.

On the 8th, I PMed Slinkyaroo with more information about my payment (date/time, amount, paypal transaction ID, email address of recipient) and I offered to send a screenshot of my paypal transaction info. This was on the 8th, and I've not yet received a reply.

I'm hoping for two things:
That Slinky's okay and that only his workload here is preventing him from assisting me.
Maybe someone else can assist me in light of his workload?

#5 UV Halo

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Posted 17 August 2012 - 12:18 PM

The Situation appears to be resolved.

Thanks!




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