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#1 drummie224

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Posted 09 August 2012 - 03:06 PM

I cant get a hold of Dye at all. Ive had a broken SLG sitting in my closet for while that i just want to get fixed at this point. Has the dreaded full-auto syndrome. Ive emailed them a few times, no responses. Tried calling a few times, phone said that they couldnt complete the call. So i cant even talk to them about it. Anyone have an idea as to what i can do?

#2 Yumago

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Posted 09 August 2012 - 03:10 PM

I cant get a hold of Dye at all. Ive had a broken SLG sitting in my closet for while that i just want to get fixed at this point. Has the dreaded full-auto syndrome. Ive emailed them a few times, no responses. Tried calling a few times, phone said that they couldnt complete the call. So i cant even talk to them about it. Anyone have an idea as to what i can do?


I just called dye and got somebody.

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#3 slinkyaroo

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Posted 09 August 2012 - 05:16 PM

Tighten your sear screw.

#4 drummie224

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Posted 09 August 2012 - 06:01 PM

Tighten your sear screw.


rear screw? you mean the bolt back cap?

#5 slinkyaroo

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Posted 09 August 2012 - 06:05 PM

Nope. The auto problem is usually a loose sear.

#6 drummie224

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Posted 09 August 2012 - 10:11 PM

Im starting to feel stupid, but i still have no idea what "rear screw" you are talking about. There arent any screws associated with the sear as far as i can tell, its held in place by a pin i cant remove, and tensioned with a spring. its an 09 SLG UL if that makes a difference..

#7 Sicken

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Posted 09 August 2012 - 11:17 PM

could he be talking about the rear gripframe screw?
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#8 Biscuit of Doom

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Posted 09 August 2012 - 11:27 PM

The SEAR holds the bolt in place between shots. The manual should have a diagram that shows the location of the sear screw.

#9 slinkyaroo

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Posted 10 August 2012 - 06:12 AM

http://www.dyepaintb...c.php?f=49&t=14

#10 drummie224

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Posted 10 August 2012 - 08:00 AM

The sear on the 09 SLG ul is not located on the trigger frame . It is attached to the body of the gun and held in place by a pin, not a hex screw.

http://www.dyematrix...LGUL_Manual.pdf

Here is the manual, there is nothing in there about a sear screw, on the last page there is a parts list and diagram, but i dont see anything about a sear screw

#11 dannyboy768

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Posted 18 August 2012 - 09:30 AM

Your not the only one, I emailed them like 3 days ago..no response.
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#12 Yumago

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Posted 18 August 2012 - 09:42 AM

The usual response time for a business to email back is 2-3 business days.

#13 cybermaniac15

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Posted 18 August 2012 - 11:48 AM

They have some of my favorite cs. It's probably better If you email the techs directly though, they have a forum which the techs are semi-active on, someone always answers the phone when I call. Not only that, but they've also done a couple hundred dollars worth of repairs for free, when I got the guns used..

#14 FeloniousNick

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Posted 13 September 2012 - 06:47 AM

Definitely try their forum, ask your question and it normally takes about 1 business day to get a response on there. If they can't help you on there they normally give you their line so you can talk to that tech directly to get it shipping in.Sounds like you might not be using the right email address or phone #

Edited by FeloniousNick, 13 September 2012 - 06:48 AM.





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