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Telus GTFO


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#1 Silyputy

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Posted 28 November 2012 - 12:33 AM

ok so i have had this phone for like over a year and a half now and my plan is suppose to auto charge my dads credit card ever month only once.. well about a month ago i started getting like 3-6 messages a day saying your account has been "automatically topped up". so i was like wtf i should get one once a month not 4 times a day so i told my dad im getting a bunch of them a day he was like oh well i wont know tell i get my bill for the credit card. we got the main on the way home and he get it so i asked him to look and see how many had gone threw... well yea i heard the scream came upstairs and we counted them so for last month should have charged me once it charged him over 70 times.... at $10.50 Canadian a piece... so needless to say he is pissed as hell.... we dont know why it started doing that but it did and now i know they all went threw im pissed as hell also. anyone have something like this happen to you? and what are your thoughts on then if it was an oops sure find fix it but if they refuse to refund for some reason im gona flip on something..... what you guys think?

Edited by Silyputy, 28 November 2012 - 12:39 AM.

If they talk shit, make them eat it.


 


#2 REDCOBRA

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Posted 28 November 2012 - 12:59 AM

This is why I use rogers for my cell , Telus sucks...

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#3 Wolfwood

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Posted 28 November 2012 - 01:11 AM

I didn't know they had phones in the mystical land of Canyada

#4 Blade of grass

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Posted 28 November 2012 - 07:51 AM

Call them and complain, of the person on the phone says they can't help you either get elevated to someone else or ask to be connect with their customer retention people, who have the real power.
This happened to my family a few times, my sister cell phone bill could come back for $1000, and we'd just call Rogers and they'd sort it out.
Funny, it happen three times in a row because apparently something happened when they were pushing upgrade there the system.

all my legos are stored at my parents hose... so that wont be happening....

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#5 canscom

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Posted 28 November 2012 - 10:39 AM

Call em screw ups happen
Stop worrying about how you look, and start worrying about how you play. Get out on the field and play paintball the best you can, not stand at home in front of a mirror trying to figure out if your jersey matches your eyes.

#6 Silyputy

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Posted 29 November 2012 - 10:13 PM

yea they fixed it total was over 1000 when my dad called them -.-

If they talk shit, make them eat it.


 


#7 get.lit.up!

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Posted 30 November 2012 - 07:59 AM

Canada, a place where phone company say fuck you and charge the most money in the world
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#8 Silyputy

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Posted 02 December 2012 - 01:36 AM

Canada, a place where phone company say fuck you and charge the most money in the world

along with our internet it sucks also lol

If they talk shit, make them eat it.


 


#9 Blade of grass

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Posted 02 December 2012 - 05:37 PM


Canada, a place where phone company say fuck you and charge the most money in the world

along with our internet it sucks also lol

Posted Image
What?
that's my $40 internet package from Rogers.

all my legos are stored at my parents hose... so that wont be happening....

48fhih.png

#10 Silyputy

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Posted 04 December 2012 - 07:36 PM



Canada, a place where phone company say fuck you and charge the most money in the world

along with our internet it sucks also lol

Posted Image
What?
that's my $40 internet package from Rogers.

here is myn idk what my mom pays but id guess not alot http://www.speedtest.../2351708488.png lol and i cant even stream a youtube vid real time -.-

If they talk shit, make them eat it.


 


#11 Blade of grass

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Posted 05 December 2012 - 09:07 PM




Canada, a place where phone company say fuck you and charge the most money in the world

along with our internet it sucks also lol

Posted Image
What?
that's my $40 internet package from Rogers.

here is myn idk what my mom pays but id guess not alot http://www.speedtest.../2351708488.png lol and i cant even stream a youtube vid real time -.-

Are you using wifi?

all my legos are stored at my parents hose... so that wont be happening....

48fhih.png

#12 Silyputy

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Posted 10 December 2012 - 12:19 AM





Canada, a place where phone company say fuck you and charge the most money in the world

along with our internet it sucks also lol

Posted Image
What?
that's my $40 internet package from Rogers.

here is myn idk what my mom pays but id guess not alot http://www.speedtest.../2351708488.png lol and i cant even stream a youtube vid real time -.-

Are you using wifi?

yes thats wifi but running it on the desktop isent any better lol.

If they talk shit, make them eat it.


 


#13 bassfisher

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Posted 11 December 2012 - 07:29 PM

This sounds a lot like at&t, except their auto pay doesn't work so in a month or two you get a nice call saying you owe $1100.
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