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Ninja bottle cracked


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#1 ERT

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Posted 12 December 2012 - 09:59 PM

Tank is 2 months old and has outter shell cracked. Would like to get bottle replaced with new one.

Edited by ERT, 12 December 2012 - 10:15 PM.


#2 ninjapaintball

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Posted 13 December 2012 - 10:29 AM

We apologize for this issue and let me assure you that the tank is safe to use. The outer layer of any carbon fiber tank is cosmetic and protective only. As long as the fibers are not damaged the tank is safe to use.

We did not make the tank but because it is a ninja system we will get this corrected for you! Please go to this link;

http://www.ninjapain...m/warranty.html

Read the instructions, fill out the form and you will be able to print out a UPS label to ship it in for re work. The bottle manufacturer will get the tank corrected and ship it back to you ASAP via UPS at no charge to you!

If you have any other questions or concerns just let me know.




Edited by ninjapaintball, 13 December 2012 - 10:30 AM.

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