Jump to content


Photo

Question on Tank


  • Please log in to reply
1 reply to this topic

#1 Woodsballer117

Woodsballer117

    Xtreme Member

  • Members
  • PipPip
  • 122 posts
  • Gender:Male
  • Location:Rogersville, MO

Posted 26 January 2013 - 10:16 PM

Hello there. I bought a Ninja Paintball tank last summer during the Oklahoma D-Day event. I just got my tank filled the other day, and the guy at the store said my tank was on a recall. My tank has cracks on the black coating on the tank. He said his store had to send theirs in for a recoat or replacements I can't remember which. If this is true where do I need to send the tank to? Thanks for your help.

Edited by Woodsballer117, 26 January 2013 - 10:16 PM.


#2 ninjapaintball

ninjapaintball

    Senior Member

  • Members
  • PipPipPipPipPip
  • 1,891 posts
  • Gender:Male
  • Location:Crystal Lake, IL

Posted 26 January 2013 - 10:30 PM

We apologize for this issue and let me assure you that the tank is safe to use. The outer layer of any carbon fiber tank is cosmetic and protective only. As long as the fibers are not damaged the tank is safe to use.

We did not make the tank but because it is a ninja system we will get this corrected for you! Please go to this link;

http://www.ninjapain...m/warranty.html


Read the instructions, fill out the form and you will be able to print out a UPS label to ship it in for re work. The bottle manufacturer will get the tank corrected and ship it back to you ASAP via UPS at no charge to you!

If you have any other questions or concerns just let me know.
NINJA PAINTBALL - PROUDLY MADE IN THE USA
Ninja Paintball Factory Tech
If you have a question please post it in the NINJA/PSI GURU forum
DOT Certified Hydro Tester G777




2 user(s) are reading this topic

0 members, 2 guests, 0 anonymous users