Bob Longs Tech support
Posted 15 February 2013 - 07:07 PM
Posted 15 February 2013 - 07:14 PM
Posted 16 February 2013 - 12:10 AM
I reject your reality and substitute my own
Posted 16 February 2013 - 12:20 AM
Edited by Panda Man, 16 February 2013 - 12:20 AM.
Posted 16 February 2013 - 02:59 AM
Posted 16 February 2013 - 11:03 AM
obviously, if they are out of town for an event or something, it can delay
How you package up the gun makes a HUGE difference in how fast it's repaired. Sending them a gun without a letter obviously will delay your repair.
Calling them ahead of time, getting an RMA, and enclosing a letter than includes your name, shipping address, phone number, email address, and a detailed description of the problem goes a long way.
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