I sent it back for a refund. Got the following email:
Unfortunately you have sent us back your item not fitting our return requirements. I will require you to contact me at your earliest convenience to discuss the shipment of this item back to you. I do apologize for this, but the exterior packaging is missing and we cannot accept this product for a return.
You can contact me directly at, 1-800-717-5314 ext.221.
Toll-Free Phone : 1 -800-717-5314 Ext. 221
Wtf is he talking about? Aha! Googled the images of the package. Aha! The barrel comes in a black nylon case with a zipper, and has a small cardboard sleeve with tippman logo, barcode and misc other stuff on it. Well, I only got the nylon case with the barrel, tip and bore adapters, but it did not have the cardboard sleeve.
Treatened to do a chargeback.
Got another email:
Unfortunately I cannot accept this product back for a return, I do not believe we had sent you this package without the one item that describes this product and has the barcode on it. Furthermore, If you do look at our Terms and Conditons page on our website, the product must be in brand new condition, with all original packaging. Your product has been inspected by our return/exchange represnetative and he has noted that there is wear on the barrel threads as well as this, this barrel has been used. In order for us to re-sell this item we do require the original packaging that this item was sent out in. I do apologize for the inconvenience this has caused you but I cannot return this item for you at this time.
My black case was VERY dusty when I got it, but I figured was on the shelf for a long time. Now I thing these fuckers sent me the item someone else sent back. Also blaming me for "thread wear" - no shit sherlock, I had to screw it into my gun to try it, hence the coating on the thread is scratched, DUUH!!!
So... they do not send returns to vendors for refurbishment and/or repacking, they will resell them as brand new items. While there is nothing new about this, this is bad business, and I will tell you why: next time you buy an air tank from them, remember some kid might have stuck some grease down the fill nipple "for better seal" before sending it back and buying a different one. Now you will fill it and get your arm shredded when it diesels. And that Bob Long you just bought for $1500 might have been sent back by some youtube reviewer who fired an assload of paint thru it and just cleaned it and sent it back in the original box.
So far the standoff between me and badlands continues. This is the worst supplier to return to.