Jump to content


Photo

Virtue Vio Mask Lemon?

virtue vio mask problems virtue customer service mask issue wtf mask screwed lemon got jibbed

  • Please log in to reply
13 replies to this topic

#1 StReaKeR

StReaKeR

    B.O.M.A.G.S Head Honcho!

  • Members
  • PipPipPipPipPip
  • 1,021 posts
  • Gender:Male
  • Location:Southern California (818)


Posted 14 March 2014 - 12:20 AM

So I bought a Virtue Vio off ebay from PunisherPaintiball because they offered the fastest shipping method (ordered Sat, got it today) 

I didnt want to go to a local paintball shop to save on tax. Most out of state retailers offer no tax and free shipping on orders over $100.00

 

$124.95 bucks and 4 days later I get a sad looking scuffed up mask with what seems to be some sort of factory defect on one of the ear foams. It wont snap shut. 

According to their return policy I am suppose to pay for the return shipping. 

 

Here's a video

 

http://youtu.be/Z9Wa4eP138k 

 

Here's a few close up pics...

 

13140679263_dfae33bcef_c.jpg

 

 

 

 

13140682093_4ccfe1cd6d_c.jpg

 

 

13140683373_0d0c432a5f_b.jpg

 

 

My buddy (that also has this mask) thinks that the PunisherPaintball.com ended up shipping me the mask with parts left by other people. Basically a mask put together with scrap parts but with the price tag of a brand new one........makes sense. 

I've sent a email to PunisherPaintball.com I'll keep you guys posted on how they handle this. 

 

 


Posted Image

#2 andrewthewookie

andrewthewookie

    Shaaaaaaaaaaaaaaaaarks :(

  • Chat Coordinator
  • PipPipPipPipPipPipPipPip
  • 21,999 posts
  • Gender:Female
  • Location:Your bedroom


Posted 14 March 2014 - 12:23 AM

There's no way that's BNIB. They definitely had to have had that out of the box and messing around with it.


RebelSignaturejedicode-1.jpg
Hybrid SFT 09 Impulse HB REV-i Macroless Mech Ion
Rotor Grillz PE 70/45 Feedback - 23/0/0

Closer & Angel A1 F/S/T


#3 TK-421

TK-421

    Me So Horny! :D

  • Moderator
  • PipPipPipPipPipPipPipPip
  • 25,917 posts
  • Gender:Male
  • Location:Austin, Texas

Posted 14 March 2014 - 12:42 AM

Yup, what Andrew said, no way that mask is new, it's definitely been out of the package and handled before. Potentially one they displayed for a bit and let people try on, which might be why the ear doesn't snap properly. People are known to break the display pieces. But hopefully they make it right and fix it and send you a new mask like you ordered.



#4 StReaKeR

StReaKeR

    B.O.M.A.G.S Head Honcho!

  • Members
  • PipPipPipPipPip
  • 1,021 posts
  • Gender:Male
  • Location:Southern California (818)


Posted 14 March 2014 - 01:30 AM

We'll see. Thanks for your imput. This "display" theory makes sense. 


Posted Image

#5 BurningPlaydoh

BurningPlaydoh

    Blow-dough'ed

  • Members
  • PipPipPipPipPipPipPip
  • 5,934 posts
  • Gender:Male
  • Location:Twin Cities, MN

Posted 14 March 2014 - 01:32 AM

Contact the seller and ask for a replacement. If they dont oblige post this whole fiasco on their facebook, twitter, etc

#6 Old Dude PB

Old Dude PB

    Safety third.

  • Members
  • PipPipPipPipPip
  • 1,590 posts
  • Gender:Male
  • Location:Lexington, MA

Posted 14 March 2014 - 06:14 AM

That's the unseen additional cost of buying online...you save money, but every once in a while, something comes through that isn't what it should be, and you spend money and time making it right. I'm not saying don't buy online...just that it's not always as inexpensive as it seems.



#7 Cookybiscuit

Cookybiscuit

    Schadenfreude Fanatic

  • Members
  • PipPipPipPipPipPipPipPip
  • 15,640 posts
  • Gender:Female
  • Location:Mexico


Posted 14 March 2014 - 08:02 AM

Who cares, play 5 minutes of paintball with it and it will look 10 times worse.


Awarded: " the biggest dumbass on this forum" 2012


#8 StReaKeR

StReaKeR

    B.O.M.A.G.S Head Honcho!

  • Members
  • PipPipPipPipPip
  • 1,021 posts
  • Gender:Male
  • Location:Southern California (818)


Posted 14 March 2014 - 10:58 AM

Hustle paintball is willing to cover the shipping cost to show PunisherPaintball how customer service should be handled. Punisher is in the east coast so it might be a few more hours till they reply but I want to see what they say.

Agreed, the risks with online buying especially with a not so well known vendor.
Posted Image

#9 unfated33

unfated33

    Punk Engineer

  • Members
  • PipPipPipPipPip
  • 1,013 posts
  • Gender:Male
  • Location:Charlotte, NC

Posted 14 March 2014 - 02:22 PM

Hustle paintball is willing to cover the shipping cost to show PunisherPaintball how customer service should be handled. 

Interesting to see Hustle throwing their weight around.  This is the second time I've seen something like this out of them in recent months.  I like my local Brick and Mortar, but I don't like it in the same way that I love Hustle.


Happiness... is a warm mechanical marker

Mechanical Marker Fan: Azodin Kaos-D / Tippmann Crossover

#10 get.lit.up!

get.lit.up!

    200lb of unpredictable coming to hunt ya ;)

  • Members
  • PipPipPipPipPipPip
  • 3,610 posts
  • Gender:Male

Posted 14 March 2014 - 07:15 PM

Funny this isn't the first time I've heard of issues coming from punisher pb... But good on hustle pb
gnUDL.png
See my about me for useful things like feedback!

#11 Punisher068

Punisher068

    Member

  • Members
  • PipPip
  • 216 posts
  • Gender:Male
  • Location:Santa Cruz Mountains

Posted 14 March 2014 - 09:07 PM

PunisherPB is notorious for this sort of thing,at least you didn't send him a gun to customize....

Hustle has been awesome every time I buy from them,good for them for cleaning up someone else mess



#12 bigx

bigx

    Good? Bad? Im the guy with the gun.

  • Members
  • PipPipPipPipPipPip
  • 4,859 posts
  • Gender:Male
  • Location:Boston

Posted 19 March 2014 - 09:18 PM

1618653_449321988528680_2118038494_n.jpg

 

Im suprised. I had this ready to go the day they shipped to BPS. Came in beautiful. You got a used mask. 


"I'm the Anti-Christ. You got me in a vendetta kind of mood. You tell the angels in heaven you never seen evil so singularly personified as you did in the face of the man who killed you."

 

http://www.techpb.co...1 :Feedback 17/0/


#13 Steephill

Steephill

    Dota 2 > Life itself

  • Members
  • PipPipPipPipPipPip
  • 3,476 posts
  • Gender:Male
  • Location:Ft Worth, TX

Posted 19 March 2014 - 09:20 PM

I've used Punisher PB a couple times and they've always been great, just my experience though.


My Feedback +14/-0

`kook 2/1/12 "The gold standard isn't what is most popular. By that logic, Justin Beiber is the gold standard of music."


#14 Panda's Revenge

Panda's Revenge

    Officially Sponsored by China Ball

  • Members
  • PipPipPipPipPipPip
  • 3,494 posts
  • Gender:Female
  • Location:San Diego


Posted 08 April 2014 - 11:31 PM

Hustle paintball is willing to cover the shipping cost to show PunisherPaintball how customer service should be handled. Punisher is in the east coast so it might be a few more hours till they reply but I want to see what they say.

Agreed, the risks with online buying especially with a not so well known vendor.

I knew Hustle was cool but damn they are FRIGGIN COOL

Any updtaes?







Also tagged with one or more of these keywords: virtue vio, mask problems, virtue, customer service, mask issue, wtf mask, screwed, lemon, got jibbed

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users