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A.Tech

Member Since 26 Sep 2008
Offline Last Active Feb 27 2011 10:12 PM
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Topics I've Started

Opinions on Valken customer service, & the guy that runs the fb page.

27 February 2011 - 09:16 PM


Terrible CS. The guy is kind of a rude and when you try to contact them about anything they just simply ignore you. Just something that is not needed in paintball. I was really excited to get these guys ever sine they came in the sport and its not like this in just paintball, they seem to be like this in MMA as well. Just ignoring customers and bashing customers like me about opinions on how to improve products (aka when I told them they although great mma pants and gloves for the money, they needed to improve stitching on their fightco mma straps and linings before turning it into Valken mma) and the guy just simply bashed me and told me I didn't know what I was talking about. And deleted my comments? i mean really? dude?

Now comes to the paintball side, I contacted them a few days ago via fb, about somehow trying to acquire gear and I just got ignored because they are actively posting tons and tons of links of other stuff on their page... Just warning ppl out there that way they see our complaints and IMPROVE not only customer CS but LISTEN to the customer.