I have been dealing with Kohn over a LL3 headband that I never received and I am extremely disappointed with their CS. Currently, they are refusing to refund my money...
Has anyone else had unpleasant experiences with Kohn? Just curious if this is a one time deal or if their just a shit company.
Oh, and there was also a raffle for a Victory that was supposed to take place at LL3, which didn't happen. They claimed they had the raffle and gave it away. After dealing with them I doubt the raffle ever happened.
We shipped his headband out, have a USPS receipt, he didnt get it. I am shipping him another one next week. He didnt contact us at all but tried to do a paypal dispute. Paypal rejected his dispute because the order was from 2 months ago. I contacted him as soon as I received the email I received from paypal which was today about the dispute. Like I said we are shipping him another one.
With this being said, If anyone else have not received their headband please email me at kohnlasering@gmail. I will be happy to help.